To return an item to us, follow the directions listed on the return exchange form included with your order. If you don’t have this form available, you can download one by clicking here.
For items that are damaged, defective or not what you ordered, please contact us so we can best serve you and provide you with return instructions. Items that are made-to-order cannot be returned.
Ensure you enclose the correct and complete item when making a return. The correct item must be returned to receive a refund.
It can take up to 25 days for an item to reach us once you return it. Once the item is received at our fulfillment center, it takes 2 business days for the refund to be processed and 3-5 business days for the refund amount to show up in your account.