Contact us Why choose gotonovo?Our team has one simple goal: helping you feel more comfortable - not only with smarter products, but by providing the greatest customer care possible and backing it with our famous 100% Satisfaction Guarantee.gotonovo takes pride in providing unmatched quality and customer service. We are committed to serving every customer and value your questions.For additional information, please contact our Customer Care team at etsywei@gmail.com or gotonovo@outlook.com during our office hours: Monday-Friday 9:00am-5:00pm PT. If you have ordered our products and came across any problems (broken, missing part, differents,not fit etc) , please contact at etsywei@gmail.com (USA) RETURNS & EXCHANGESTo start a return or exchange, please submit a request at our online Return & Exchange center. To view the full Return & Exchange Policy, please click here.WHOLESALEIf you want to become our wholesaler, please find more information in our wholesale page. Name Email Phone Number Message Send
